BEFORE YOU SET OFF
A few things
worth knowing.
Travelling by motorhome is simple. And if it’s your first time, we’ll make sure it feels that way too.
Can someone other than the person making the booking drive?
Yes, provided they have been declared in advance and are listed as an authorised driver. The person making the booking will also be responsible for any additional drivers.
Is a motorhome difficult to drive if I’ve never driven one before?
Driving it is fairly straightforward, and most people quickly get used to its size. You must pay particular attention to the vehicle’s height, especially in car parks and petrol stations, and around bridges, balconies, branches and height restrictors.
Melc is approximately 3.20 m high.
What is the maximum driving speed?
On motorways and dual carriageways, the maximum speed for this type of motorhome is 100 km/h. In all cases, the specific speed limits for each road must always be observed.
Where can I sleep in the motorhome?
A motorhome may be parked wherever parking is permitted, provided the applicable regulations are respected and the distinction between parking and camping is observed.
There are also many motorhome areas and places specifically prepared for overnight stays.
If you tell us a little about your route, we’ll be happy to recommend a few places.
Can I travel with Melc all year round?
Yes. Melc has heating and hot water, so it can also be used during the colder months.
What fuel does it use, and how much does it consume?
Melc runs on diesel.
Consumption depends on driving style, the route and travel conditions, but as a guide it is approximately 11 to 13 litres per 100 km.
How much fuel is provided at handover?
Melc is handed over with the fuel tank at the agreed level and must be returned at the same level.
Is it handed over clean?
Yes. Before every trip, we inspect and clean Melc so that it is handed over ready and in perfect condition.
When it is returned, the interior must be kept reasonably clean, and the wastewater tanks and toilet must be empty.
What is the security deposit for?
The security deposit provides cover for possible defects, damage, missing items, outstanding fuel, exceptional cleaning or other incidents attributable to use during the rental.
The deposit conditions and amount are provided before each booking is confirmed.
Can I take Melc outside Mallorca?
Our service is designed primarily for discovering Mallorca.
Any journey off the island must be discussed and authorised in advance. In these cases, we may also assess the driver’s experience with vehicles of this size.
What documents do I need?
Before handover, we will need identity documents and driving licences for everyone who will be driving Melc.
The specific requirements will be confirmed with you personally before the booking is finalised.
What driving licence do I need?
A valid category B driving licence is sufficient for Melc, subject to the licence age and validity conditions specified before the booking is confirmed.
An international driving permit may be required for licences issued outside the European Union.
Do I need to bring bed linen, towels or kitchen utensils?
No.
Melc is handed over with the basic equipment needed for the trip, including household linen and kitchen utensils.
You bring your clothes. We take care of everything else.
Is the water in the tank safe to drink?
We do not recommend using the water from the tank for drinking or cooking.
It is intended mainly for showering, cleaning and other sanitary uses.
What should I do if I have a breakdown or another problem during the trip?
The first thing to do is contact us.
We’ll assess what has happened with you and look for the best way to resolve it so that you can continue your journey whenever possible.
Still have a question?
Every journey is different.
Tell us what you have in mind and let’s talk.
Why Melc?
Melc is the name of our motorhome. In Romanian, it means “snail”. A small symbol of travelling without rushing, carrying your home with you.